(WHNAT)
Redondo Beach, CA
Phone: 213-255-0650 Alt Phone: 310-371-2676
msnoelm@gmail.com
Senior level Program Manager specializing in Mental & Behavioral Health, with extensive experience in human & social services, substance abuse rehabilitation, counseling, case management & job development. Proven success in leadership, relationship building & outreach. Strengths in assessments & establishing strategic development toward company goals, individual plans for client goal achievement & lifestyle success.
Assessment/Evaluation/Treatment Plans Job Developer/Career Services Coordinator
Mental Health/Case Management Client Advocacy/Recruitment
Individual/Group Counseling/Workshops Social Services/Community Outreach
High-Risk/Homeless/Disabled/Veterans Computer Applications/Microsoft Office Suite
Service Representative / Career Counselor
Program Manager
06/2018 – Present Y.E.S., Inc. (Youth Employment Solutions) Los Angeles, CA
– Facilitate program development, research & data collection.
– Supervision of program managers & organization’s seven programs serving youth/young adults (ages 16-24) in construction job training, housing for clients in foster care & probation, leadership development, college enrollment, high school diploma recovery & successful high school diploma attainment of 400+ youth/young adults.
– Plan & execute events necessary to inform, engage & celebrate partners, program’s youth & their families.
– Identify, develop & maintain relationships with prospective/current organizations, community CBO’s, elected officials, & local religious leaders.
– Execute outreach efforts in the community with private & public sector, non-profit & community stakeholders, to identify opportunities for client employment placements, advocacy, funding & gift giving.
– Monitor programs to advise members on issues impacting organization & programs, & to address/resolve new & outstanding issues/impending challenges.
– Serve as program liaison to organization’s community partners, colleges & businesses.
– Assist in planning & executing fundraising & program events.
– Prepare reports, informational materials, facilitate meetings, workshops & community presentations.
Outreach Coordinator
07/2018 – 01/2019 South Central Prevention Coalition Los Angeles, CA
– Created monthly & annual outreach plans for agency’s drug & alcohol youth prevention program.
– Attended relevant community meetings; participated in relevant councils & committees.
– Scheduled & facilitated outreach presentations in surrounding communities, & communicated with staff & collaborative partners on new & continuing outreach efforts.
– Recruited youth for program, & provided intervention, prevention education & guidance counseling to youth clientele.
– Established & maintained relationships with collaborative partners. Assisted in the coordination of special & yearly events.
– Maintained accurate records & provided regular reports. Developed & distributed outreach materials & packets.
Counselor / Case Manager / Job Developer
05/2018 – 07/2018 (Temp. Assignment) Asian American Drug Abuse Program Inglewood, CA
– Coordinated and provided individual psycho-social and vocational assessment, treatment planning and counseling to clients referred by local drug courts, clients on probation, parole, or walk-ins.
– Assisted clients with pursuing/retaining employment, housing, and educational placement, including tracking client progress to ensure achievement of employment, sobriety, and independent living skills/goals.
– Coordinated and facilitated 12-Step classes, sobriety support/addiction treatment to individuals/groups.
– Maintained files, submitted reports, and conducted community outreach to build/maintain relationships with community programs to meet clientele needs.
– Interfaced/networked with current/prospective employers to establish/retain relationships and job placements for clients.
Business Services Representative / Case Manager / Vocational Coordinator
06/2013 – 05/2018 Stepping Stones Services Los Angeles, CA
– Coordinated and provided job development services, psycho-social assessment, counseling, and evaluation for clients with criminal backgrounds/ex-offenders/military veterans.
– Assisted clients with housing, educational and job preparedness/placement, and independent living/life skills training, legal/family/mental health/crisis support. Create and revise resumes /
– Coordinated and facilitated stress/anger management classes, sobriety support/addiction treatment.
– Developed/completed IAP, IEP, DAP, documentation/reports.
– Interfaced with probation/parole officers to determine clients’ needs, and for referral/recruitment/retention.
– Interfaced/networked with current/prospective employers to establish/retain relationships and job placements for clients.
Assistant Director / Therapist
03/2010 – 08/2013 America United Cares, Inc. Long Beach, CA
– Managed team of 5 employees. Responsible for hiring, supervising, training and evaluating staff.
– Coordinated program activities and performed quality review of client files.
– Provided assessment, treatment planning and individual/wrap around therapy to at-risk and developmentally challenged youth in local school systems.
– Collaborated with DCFS, social workers, law enforcement and courts on clients’ current issues/progress, which insured 80%+ retention/success rate.
| Master’s Degree | Behavioral Science | California State University
Dominguez Hills |
Carson, CA | |
| Bachelor’s Degree | Clinical/Community
Psychology |
California State University
Dominguez Hills |
|
Carson, CA |
Certificates
Substance Abuse Counseling, Domestic Violence, Mediation